Privacy Policy

    POPIA Compliant

    Effective: 4 September 2026  |  Republic of South Africa

    This Privacy Policy explains how QuickSiteReady collects, uses, stores, and protects your personal information. It is drafted in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA), which came into full effect on 1 July 2021.

    1. Who We Are (Responsible Party)

    QuickSiteReady is a subscription website service for South African tradespeople, operating as a division of The Intergalactic Company I LLC, under the Intergalactic Systems (IGS) group.

    Responsible Party: Intergalactic Systems / QuickSiteReady
    Information Officer: Bradford Viljoen
    Email: sales@quicksiteready.co.za
    Location: Pretoria, Gauteng, South Africa

    We are the Responsible Party as defined under POPIA, and we are committed to processing your personal information lawfully, fairly, and transparently.

    2. Information We Collect

    We collect personal information that you provide when you sign up for a subscription, complete our onboarding or contact forms, communicate with us via email or WhatsApp, or use our website or services.

    This may include:

    • Full name and business name
    • Email address and phone number
    • Physical or postal address
    • Payment information (processed securely via Payfast — we do not store card details)
    • Business information provided for website content
    • Communications and correspondence records

    3. Why We Collect Your Information

    We process your personal information for the following lawful purposes:

    • To provide and manage your subscription and website service
    • To process payments via our payment provider (Payfast)
    • To communicate with you about your account, updates, and support
    • To comply with our legal and regulatory obligations
    • To improve our services and resolve disputes

    POPIA Lawful Basis: We process your personal information on the basis of contractual necessity (to deliver the service you subscribed to), legitimate interest (to communicate effectively with you), and legal obligation (to maintain records as required by law).

    4. How We Store and Protect Your Information

    Your personal information is stored securely on our systems and with trusted third-party service providers. We implement reasonable technical and organisational safeguards to protect against unauthorised access, disclosure, alteration, or loss.

    Key measures include:

    • Encrypted data transmission (HTTPS/TLS)
    • Access controls limited to authorised personnel
    • Payment processing via PCI-DSS compliant Payfast — we do not store payment card details

    5. Sharing of Personal Information

    We do not sell your personal information. We may share it with:

    • Payfast — for payment processing
    • GoHighLevel (GHL) — our CRM and website platform provider
    • Email and communication service providers — used to operate our business communications
    • Legal or regulatory authorities — where required by South African law

    All third parties are required to handle personal information in a manner consistent with POPIA.

    6. Your Rights Under POPIA

    As a data subject under POPIA, you have the right to:

    • Access — request a record of personal information we hold about you
    • Correction — request that we correct inaccurate or incomplete information
    • Deletion — request deletion of your personal information (subject to legal retention obligations)
    • Objection — object to the processing of your personal information in certain circumstances
    • Withdraw consent — where processing is based on your consent, you may withdraw it at any time
    • Complain — lodge a complaint with the Information Regulator of South Africa

    To exercise any of these rights, contact our Information Officer at sales@quicksiteready.co.za. We will respond within 30 days.

    7. The Information Regulator

    If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with South Africa's Information Regulator:

    Information Regulator (South Africa)
    Website: www.inforegulator.org.za
    Email: inforeg@justice.gov.za

    8. Cookies and Website Analytics

    Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. You may adjust your browser settings to refuse cookies, though some features of the site may not function correctly as a result.

    9. Retention of Information

    We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Upon cancellation, account records are retained for a minimum of 5 years in accordance with South African business record-keeping requirements, after which they will be securely deleted or anonymised.

    10. Changes to This Policy

    Material changes will be communicated to subscribers by email at least 14 days before they take effect.

    11. Contact Us

    QuickSiteReady / Intergalactic Systems
    Information Officer: Bradford Viljoen
    Email: sales@quicksiteready.co.za
    Pretoria, Gauteng, South Africa

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